Support Topics
Click on the game for which you have questions.
- Virtual Pool 4
- Virtual Pool 4 Mac
- Virtual Pool 3 DL
- Virtual Pool Mobile: Android Phone and Tablet
- Virtual Pool Mobile HD: iPad
- Virtual Pool Mobile: iPhone, iPod Touch
- Return Policy
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Support
for Virtual Pool Mobile, iPhone & iPod Touch Version
Support information displayed below. Scroll down to see all of the information provided.
When I start Virtual Pool Mobile it shows the "about" information screen, but then it goes back the the iPad Menu. What can I do?
You should restart your iPhone after installing any game, including Virtual Pool Mobile. This gives the iPhone system a chance to refresh itself and recognize any new installations. To restart your iPhone, do the following:
You should restart your iPhone after installing any game, including Virtual Pool Mobile. This gives the iPhone system a chance to refresh itself and recognize any new installations. To restart your iPhone, do the following:
- Start by holding down the sleep/wake button at the top right-hand corner of the iPhone for a few seconds.
- This will bring up a screen asking you to run the slider across the screen to turn off the iPhone.
- When you slide the slider to the right, a progress wheel will appear and in a second or two, the iPhone will turn off.
- To turn it back on again, just hold down the sleep/wake button again until the Apple icon appears on the screen and then wait for your iPhone to start up.