Support Topics
Click on the game for which you have questions.
If you cannot find answers you need, contact us at support@celeris.com. Include a full description of the issue.

Support

for Virtual Pool Mobile, iPhone & iPod Touch Version

Support information displayed below. Scroll down to see all of the information provided.

When I start Virtual Pool Mobile it shows the "about" information screen, but then it goes back the the iPad Menu. What can I do?
You should restart your iPhone after installing any game, including Virtual Pool Mobile. This gives the iPhone system a chance to refresh itself and recognize any new installations. To restart your iPhone, do the following:
  • Start by holding down the sleep/wake button at the top right-hand corner of the iPhone for a few seconds.
  • This will bring up a screen asking you to run the slider across the screen to turn off the iPhone.
  • When you slide the slider to the right, a progress wheel will appear and in a second or two, the iPhone will turn off.
  • To turn it back on again, just hold down the sleep/wake button again until the Apple icon appears on the screen and then wait for your iPhone to start up.
If the game still will not load properly, contact iTunes to make sure there is not an error with your account. If problems continue, ask the 'Genius' at your local Apple store for help.

©2011 Celeris Inc. Celeris, Virtual Pool, Virtual Pool Mobile, Virtual Pool 3, are registered trademarks of Celeris Inc.